Your first step is to check out the materials that are available in our Google My Business marketing kit. This kit includes approved stickers to encourage customers to review your business, book with you, order from you, or follow you – all directly through your Business Profile on Google. Plus, you can generate social media posts and printable posters. Learn more here.Check out the kit
With your Business Profile on Google, users can leave ratings and reviews of your business. Here are the guidelines you should follow when directing people to your business or referencing user reviews in your marketing materials.
Start with our marketing kit
User reviews belong to the person who wrote them, even if they’re written on your business’s listing.
You must obtain consent from the reviewer if you want to use customer reviews of your business for your own marketing purposes, such as on your website or in print or digital ads. You can reply to customer reviews to ask if you can use them in your marketing materials. Google cannot provide you with additional contact information.
Our marketing kit can help you generate custom posters, social media posts, and other materials that feature permitted excerpts of user reviews.